Privacy Policy of Bobby G Tree Company

At Bobby G Tree Company, we are committed to protecting the privacy of our clients and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, whether through our website, phone calls, or in-person consultations. We operate under the commitment to transparency and trust, providing tree removal, pruning, stump grinding, property maintenance, and handyman services in Jacksonville and surrounding Northeast Florida areas.

Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identification Information: This includes your name, physical address (for service location and billing), email address, and phone number when you request a quote, schedule a service, or communicate with us.
• Service-Related Information: Details about the services you request, property characteristics relevant to arbor care or home repair, service history, and communication records.
• Technical Data: When you visit our site, our servers may automatically log information that your browser sends, such as your IP address, browser type, device type, pages visited, and the time and date of your visit. This data is primarily for analytics and improving site functionality.
• Communication Data: Records of your correspondence with us, including emails, phone call logs, and any feedback you provide through our contact forms or other channels.

How We Use Your Information

The information we collect is used to:

• Provide and Manage Services: To fulfill your requests for tree removal, pruning, stump grinding, property maintenance, handyman services, and other related services, including scheduling, invoicing, and service delivery.
• Communicate with You: To respond to your inquiries, provide service updates, send appointment reminders, and offer customer support.
• Improve Our Services: To understand how our services are used, gather feedback, and continually enhance our offerings in arbor care and home improvement.
• Marketing and Promotional Purposes: With your consent, we may use your information to send you updates about new services, special offers, or other information we think may be of interest to you. You can opt out of these communications at any time.
• Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect the rights and safety of Bobby G Tree Company, our clients, and others.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, or analytics providers, provided that these parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets. We will notify you of any such change of ownership or control of your personal data.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable laws (such as GDPR or CCPA), you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data we hold.
• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: The right to request that we erase your personal data, under certain conditions.
• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: The right to object to our processing of your personal data, under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

Our site may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use them for website functionality, analytics, and to personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Links

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: